VERTICAL · AUTOMOTIVE TIER 2/3

Built for the demands of the automotive supply chain.

IATF 16949 aligned supplier quality management. Full 8D CAPA workflow, PPM tracking, and customer complaint handling designed for the demanding automotive supply chain.

CHALLENGES

What automotive tier 2/3 quality teams wrestle with.

PPM targets

OEMs demand single-digit PPM quality. You need real-time visibility into supplier performance to catch problems before they become line-stops.

8D requirements

Customers expect structured 8D responses to quality issues. Without a proper system, 8D reports are inconsistent and slow to produce.

Warranty cost recovery

When supplier defects cause field failures, you need documentation to support cost recovery claims. Good records are worth their weight in gold.

HOW BUTTRESS HELPS

Built to address the automotive tier 2/3 reality.

Full 8D workflow

D0 through D8 with best-practice templates. Team assignment, root cause tools (5-Why, fishbone), and effectiveness verification tracking.

PPM tracking

Automatic PPM and DPPM calculation by supplier, part, and time period. Dashboard views show trends and highlight suppliers requiring attention.

Customer complaints

Track customer complaints through investigation and resolution. Link to supplier NCRs and CAPAs to demonstrate containment and corrective action.

Supplier portal

Give suppliers self-service access to respond to NCRs and upload corrective action evidence. Reduce email back-and-forth, speed up resolution.

AUTOMOTIVE TIER 2/3 QUALITY ROI

In automotive, quality failures cascade quickly through the supply chain. Prevention is always cheaper than cure.

£50k–£150k
Typical annual COPQ. PPM penalties, line-stop costs, and warranty chargebacks add up fast.
£10k–£50k
Per line-stop incident. OEMs charge back for production delays caused by supplier quality issues.
30% faster
8D response time. Structured 8D workflow with templates gets responses out quicker.
STANDARDS WE SUPPORT

Aligned with the frameworks automotive tier 2/3 relies on.

  • IATF 16949
  • ISO 9001:2015
  • VDA 6.3
  • CQI Standards

Stop firefighting supplier quality.

Start your 60-day free trial. No card required. First NCR logged in under an hour.